Computer Services we provide

• Hardware/Software Installation, Troubleshooting, Repair, Upgrades, Maintenance.

• Computer Network Design, Installation, Security, Troubleshooting, Repair, Upgrades, Maintenance.
• Internet (T1/DSL/Cable/VPN) Sharing Setup, Troubleshooting, Repair, Upgrades, Security, Maintenance.
• Virus, Worm Removal.
• Backup Recovery. Router/Firewall Design, Installation, Troubleshooting, Repair, Upgrades, Maintenance.
• Windows 9x, NT, ME, 2000, XP, Vista, Windows 7, 2003 & 2008 Server, Small Business Server.
• Wireless Design, Installation, Security.
• Point of Sale (POS).
• Remote Access, Virtual Private Network (VPN) Solutions.
• PSTN, VoIP Telephone and PBX Systems.

Maintenance and Repair

On Site Support - Non Contract

We offer on-site support for machines not covered under a maintenance contract for individuals and businesses. This applies to both hardware and software issues. Our fully qualified Apple technicians are available to resolve your problems, we're just a call away. SAMA offer an out of warranty diagnostic service on any Apple computer. For this service we diagnose the fault and if possible resolve the issue. Should your machine have a hardware fault we will quote you for the required parts & labour. Repairs are completed in-house and all parts used are provided by the manufacturer and are fully warranted.

Data Recovery

Even if your computer won't start, it doesn't mean you have lost all your data. We offer various levels of data recovery for Mac's.

Home Installations

Buy any computer from SAMA and a qualified engineer will come to your home or place of business and install it, they will make sure it's connected to your network printer or backup drive. Call us for a quotation, prices will vary depending upon location.

Maintenance Contracts

SAMA offers flexible Computer Maintenance Agreements, which include: Hardware Maintenance, Operating System Support, Network Support, (Network Operating System & Network Infrastructure Support), Backup Software Support, Antivirus Software Support & Application Software Support. The standard Maintenance Agreement specifies a maximum response time and provides on-site repair with all parts, labour and travel costs included.

On Site Support - Contract

Our fully qualified technicians will be available to visit your site to resolve any problems that cannot be fixed remotely. These technicians are available at short notice with a guaranteed response time of, 4 or 8 working hours depending on the service level agreements [SLA] for the equipment.

Loan Equipment - Contract

This equipment is provided should it not be possible to repair your equipment within the contracted time, we will set up the loan machine in place of the faulty machine, all system software will be loaded prior to the engineer leaving. This service will cover all of the items listed in your schedule of equipment, part of your service contract.